Privacy Policy

Privacy Protection Policy for 
SUNCUE Husk Furnace, Grain Dryer, and Solar Water Heater

For complying the Personal Data Protection Law, regulations of protecting privacy right, valuing the users of SUNCUE husk furnace, grain dryer, and solar water heater (hereinafter: “Users”), and protecting the personal data of Users, SUNCUE Company Ltd. (hereinafter: “SUNCUE”) has the Policy for protecting personal privacy right as follows:

1. Personal data protection
1.1 For focusing on the protection of personal privacy right of Users, the use and storage of User’s personal data in the service of cloud monitoring sever for SUNCUE husk furnace, grain dryer, and solar water heater (hereinafter: “Service”), SUNCUE will not provide User’s personal data to anyone without relationship to this Service if the User does not agree in advance.
1.2 For protecting personal privacy of Users, Users must keep the internet passwords and personal data with the due care of administrator. Do not provide the exclusive internet passwords and personal data to anyone.

2.Collection, handling, and usage of personal data
For the collection of personal data of Users through providing service by SUNCUE, SUNCUE will handle and use the personal data within the following collection, using goal, method, service scope and works. Handle the data by the Personal Data Protection Law and related regulations of protecting privacy right. Unless judicial institutes order SUNCUE to provide the data under due process of laws, SUNCUE will not provide the personal data to anyone or use it for other purposes.

3. Purpose of personal data collection
For providing better Service of SUNCUE husk furnace, grain dryer, and solar water heater in cloud monitoring server, SUNCUE will collect the personal data through the Service process of usage of SUNCUE husk furnace, grain dryer, and solar water heater by User under the goal of the specific legal code number 090 of purchaser, users, management and service in the Personal Data Protection Law.

4. Category of personal data collection
For the legal code number C001 of recognizing personal: Email information of users, SUNCUE collect the personal data of Users in the cloud monitoring server.

5.Period, area, object and method of handling and using personal data
5.1 Period: from the day of using the Service of SUNCUE husk furnace, grain dryer, and solar water heater in the cloud monitoring server by Users until the day of requesting to stop using the personal data or stop using the Service by Users.
5.2 Area: all countries around the world
5.3 Objects and method:
Objects: for the Users of SUNCUE husk furnace, grain dryer, and solar water heater in the cloud monitoring server with the exclusive internet accounts and passwords for log in by Users.
Method: for collecting information of using SUNCUE husk furnace, grain dryer, and solar water heater by log in with Email account of Users personal data.
5.4 The Users shall be able to exercise the following rights with regard to his/her rights of personal data by the Personal Data Protection Law to SUNCUE: 
5.4.1 the right to make an inquiry of and to review his/her personal data;
5.4.2 the right to request a copy of his/her personal data;
5.4.3 the right to supplement or correct his/her personal data;
5.4.4 the right to demand the cessation of the collection, processing or use of his/her personal data; and
5.4.5 the right to erase his/her personal data.
When Users need to make an inquiry of, review, request a copy, supplement or correct, demand cessation of computer handling, use and delete, please contact with SUNCUE customer service line for applying to exercise above rights of Personal Data Law. SUNCUE customer service will handle it in working days. 

6.Protection of users account and exclusive passwords
6.1 For using the complete Service of Users must provide his/her Email account of personal data of SUNCUE husk furnace, grain dryer, and solar water heater in the cloud monitoring server. Otherwise, the Service may not be available without User’s Email account.
6.2 For protecting the privacy of Users and providing safe Service, SUNCUE protect the information of SUNCUE husk furnace, grain dryer, and solar water heater in the cloud monitoring server by the exclusive passwords. Users must keep the exclusive account and passwords with best efforts. SUNCUE will protect the personal information safely with reasonable cloud monitoring technic and internet safety procedure.

7.Revise of SUNCUE Privacy Protection Policy
7.1 For complying with current laws, referring to alteration of marketing and environment, protecting the personal data and privacy rights of Users, to provide better using environment of Service of SUNCUE husk furnace, grain dryer, and solar water heater in the cloud monitoring server, SUNCUE will irregularly revise the Privacy Protection Policy. 
7.2 When Users has any question of SUNCUE Privacy Protection Policy of SUNCUE Husk Furnace, Grain Dryer, and Solar Water Heater in the cloud monitoring server or protection of personal data. Please contact with SUNCUE customer service by telephone or Email as follows:

SUNCUE Company Ltd. 
Customer service telephone: 0800-69-3939, +886-4-23397171
Email address: tw@suncue.com